Network Systems Engineer – FT

Under the direction and supervision of the Administrative Director of Infrastructure and the Chief Information Officer, the Network Systems Engineer designs, maintains, and secures the network and server infrastructure supporting all areas of the College. These systems include Internet and email services, enterprise networking and IP services, on-premise and cloud-based servers and services, physical access control and security camera equipment, network-connected audio-visual equipment, and data infrastructure, including copper and fiber cabling and power management systems. This position works in conjunction with the Client Services and Information Services teams and acts as tier-3 support for technical troubleshooting. This position is involved in the design and installation of IT systems for new and remodeled college facilities. The primary worksite will be at the Southeast Community College Lincoln Campus; however, responsibilities will require work at other locations as necessary. This is a full-time regular position.

Essential Functions

1. Design, install, maintain, and troubleshoot robust and secure Local Area and Wireless Area Networks. Monitor and manage LAN/WAN bandwidth. Utilize monitoring tools to analyze trends and service outages across the college network and server infrastructure.
2. Establish and maintain network applications, file and print servers on current Windows and Linux platforms.
3. Establish and maintain client workstation management using Active Directory and third-party software tools.
4. Provide technical assistance to Client Services and other IT team members as a means of issue escalation.
5. Work as a team to design, install, monitor, and maintain the college network infrastructure.
6. Develop and maintain network-related documentation.
7. Maintain Omnissa Horizon virtual desktop infrastructure.
8. Maintain and monitor network firewalls and other network security software and hardware tools, including anti-virus, intrusion detection, network access control, data loss prevention, and similar tools. Monitor and review server and security audit logs.
9. Maintain essential network services, including DNS, DHCP, and Domain Controller services.
10. Automate repetitive processes with Windows PowerShell and other scripting languages.
11. Monitor and maintain server operating systems. Ensure applicable security patches are installed. Ensure software is updated to stay within supported versions.
12. Monitor and maintain the system to back up critical data. Participate in the restoration of files as needed. Participate in the development of disaster recovery/failover planning.
13. Participate in continuing education to understand current trends and threats in the field of computer networking and security. Ongoing training, certifications, and educational opportunities are encouraged.
14. Coordinate with departments such as Human Resources and Payroll to facilitate dynamic processes for delegating and removing accounts and access.
15. Participate in the design, maintenance, monitoring, and troubleshooting of network-connected audiovisual equipment, including Crestron NVX products.
16. Cooperate with various departments to ensure compliance with applicable data privacy regulations, including FERPA and HIPAA.

Promote a Culture of Belonging

Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Minimum Qualifications

1. Associate’s degree* (A.A.S.) from a two-year college or technical school with emphasis in electronics, computer science, computer networking, information security, or a related field.
2. Three (3) years’ work experience in computer networking, information security, or a related field.

*Two (2) years post-secondary education with emphasis in computer networks and related skills, and one (1) additional year of work experience servicing and maintaining a computer LAN/WAN network system may be substituted for an associate’s degree.