Information Systems Technician – FTT
Under the general direction and supervision of the Administrative Director of Client Services, the Information Systems Technician will install, configure, and maintain client workstation hardware and software systems and provide technical assistance to system users in a networked environment. The technician will also be required to install, configure, and maintain client workstation peripheral equipment and audio/video systems in a networked environment. This is a full-time temporary position.
Essential Functions
- Utilize the IT work order software, create and document work requests, and communicate work activity to users in a timely manner.
- Responds to users’ inquiries in person, via email, and via telephone concerning client workstation operation.
- Provides training for users on the use of the technology
- Set up and deploy Windows and Apple client workstations for user applications.
- Use client management software to deploy Software packages and maintain administrative information on client workstations.
- Install, mount, configure, and maintain audio-video systems such as media carts, projectors, TVs, document cameras, digital signage, and audio/videoconferencing equipment.
- Install, configure, and troubleshoot specified licensed software packages.
- Troubleshoot, replace, and configure hardware and peripheral components for Windows and Apple client workstations, to component or modular level; using appropriate techniques and hand tools.
- Maintain working knowledge of methods and means needed for the appropriate disposition of expired equipment and peripherals, and documentation required.
- Maintain current working knowledge of network cable plug and jack terminations, and use of network testing methods and equipment.
- Assist other IT departments, as requested, in the assistance of installation and maintenance of other infrastructure and enterprise-supported devices and equipment.
- Assist departments and users, when requested, in researching information on new computer hardware and software to meet specific needs.
- Stay current on new software and hardware product developments.
Promote a Culture of Belonging
Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute, regardless of their identities. Foster a community where diverse identities and perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, equal employment opportunity, equity, inclusion, and diversity.
Minimum Qualifications
- Associate’s degree (A.A.) from a two-year college or technical school with an emphasis in electronics or computer technology with one (1) year of related work experience.
OR
- Three (3) years of verifiable full-time work experience in client workstation installation, configuration, and maintenance.
Grade
Post-SecondaryAdditional Information
Salary
$27.58 per hour
Benefits
SCC BEN Dollars – Eligible Employees: Full-time status. Regular employees with an FTE of 0.75 or greater will be eligible for SCC Ben Dollars. All employees will be required to elect a health insurance option. If the cost of insurance coverage selected by an employee exceeds the SCC Ben Dollars available, all additional costs will be withheld from the employee’s paycheck. Any SCC Ben Dollars that the employee does not elect to use for the purchase of dependent health and dental insurance will be paid to the employee in cash at $0.93 per $1.00 benefit dollar. All amounts paid are subject to withholding for income and employment taxes, but not subject to the College’s contribution toward the Retirement Savings Plan – Group Retirement Account (GRA)
Schedule
Normal working hours for this full-time temporary position are scheduled between 7:30 a.m. and 6:00 p.m., Monday through Thursday, and 7:30 a.m. and 5:00 p.m. on Friday, requiring a minimum of a 40-hour work week, based on a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek.
Contact Information
Southeast Community College8800 O Street
Lincoln, Nebraska 68520
https://www.southeast.edu/
Typhannie Welton
(p) (402) 437-2553
(f) (402) 323-3633
How to Apply
Link to apply: https://southeast.peopleadmin.com/postings/12162
