Admissions Technician – FT

Under the general direction and supervision of the Administrative Director, Admissions, the Admissions Technician manages and directs the operations of the Admissions Office for a local campus and is responsible for coordinating admission procedures for prospective students; enters, manages, and processes admission applications and preliminary evaluation of transcripts, responding to applicants regarding their status, interprets federal guidelines governing international student admissions, and provides overall support for the admissions function. The Admissions Technician provides day-to-day supervision and direction for assigned staff. This is a full-time regular position.

Essential Functions

Application Processing:

1. Process applications and monitor admission requirements.
2. Maintain enrollment lists for each program.
3. Record and provide preliminary evaluation of high school and college transcripts.

Serve as a contact for prospective students and the general public:

1. Discuss College information and admissions procedures, policies, and requirements with prospective students and the general public.
2. Provide information about College programs.
3. Lead campus tours.
4. Respond to all inquiries in a timely, positive, and professional manner.

International Students:

1. Develop and maintain files on international student applicants.
2. Keep current on federal legislation governing international student enrollment in post-secondary education.
3. Issue immigration forms to qualified students.
4. Serve as a Designated School Official (DSO).

Admissions Reporting:

1. Maintain and submit periodic reports to the Associate Vice President of Student Enrollment, Institutional Research, instructional staff, and the Administrative Director of Admissions on admission statistics and student statuses.

Special Events:

1. Coordinate and assist with special events such as career days, new student onboarding events, Discovery Day, group tours, and other related events.

Departmental Coordination:

1. Maintain effective lines of communication between Admissions and Enrollment Management staff, instructional staff, Student Affairs staff, and Testing & Assessment Center, etc., to keep current on program requirements and placement/testing/special needs information.

High School Counselor Contact:

1. Establish and maintain effective working relationships with high school counselors.
2. Provide information as requested on College programs, admission procedures, and testing requirements.

Supervision of Staff/Students:

1. Oversee daily training and supervision of assigned Admissions staff and/or students.

Coordinate and perform other functions as requested:

1. Organize, plan, and implement other functions as assigned by the Administrative Director of Admissions.

Promote a Culture of Belonging

Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Minimum Qualifications

1. Associate’s degree in communications, business, education, or related field.
2. Two (2) years of experience in admissions in an educational setting and/or customer service area.

**A high school diploma with a minimum of four (4) years of increasing experience in admissions, enrollment, and/or customer service may be substituted for the degree/experience requirement.