Technology Support Specialist
Posted: June 12, 2020
- Provide daily end user support for all district staff.
- Trouble shoot, maintain and upgrade computers and peripherals including servers, workstations, laptops, tablet devices, printers and network equipment. Recommend repair or replacement as necessary.
- Independently install, configure, and troubleshoot Windows, Macintosh, iOS, and Chrome operating systems.
- Assist with server management for the district’s infrastructure
- Assist the technology director and building staff with technology-focused staff development or training activities.
- Assist in maintaining a district inventory of hardware, equipment and software, including documentation of those purchases such as software licenses, registration forms
- Occasional work during evening and night hours or weekends to perform routine maintenance on district equipment
- Assist the technology director and building administrators in the enforcement of district technology policies and Internet acceptable use agreements.
- Perform all other duties as assigned by the Technology Director
- Experience in educational technology preferred
- Degree in technology field or education preferred
- Industry certifications preferred but not required and may be substituted for years of experience in a related field
- Ability to utilize personal computers, servers, peripheral devices, and software utilities
- Knowledge and ability to troubleshoot hardware, software
- Ability to use hand tools and instruments to perform electronic repairs
- Customer service
- Verbal communication, organization and technical documentation
- Ability to perform in a customer-centric, fast-paced information technology environment
- Knowledge and adherence to policies established by federal and state law, Nebraska Department of Education, and school district policy
- The usual and customary methods of performing the job’s functions require the following physical demands:
- Repetitive hand motions; prolonged use of computer
- Walking, standing, stooping, bending and kneeling
- Climbing ladders and/or scaffolding
- Work in confined spaces
- Lift and carry up to fifty pounds without assistance
- Job is performed in a generally clean and healthy indoor environment includes working outside, working around machines and moving parts, moving objects and vehicles
- Exposure to electrical shock, dampness, humidity, exposure to environments and airborne dust; slippery or uneven walking surfaces
- Travel between district building campuses, limited long range travel
Position open until filled.
How to Apply
1. Complete the Online Application process. www.district145.org
2. Complete the HumanEx StyleProfile.