Admissions Events Coordinator – FT

Under the general direction and supervision of the Administrative Director, Admissions, the Admissions Events Coordinator organizes and manages department-wide recruiting event logistics for all audiences related to enrollment, individual and group tours, and the daily campus visit schedule for the Lincoln Campus. The Admissions Event Coordinator is responsible for ensuring that all guests experience a positive, welcoming, and seamless visit process from the point of inquiry through matriculation and ensuring department and College operational efficiency and effectiveness throughout recruitment events and campus visit experiences. The full-time regular position will support the use of technology, including CRM Recruit, to communicate, manage, and enhance guest experiences, data collection and management, and day-to-day operations.

The Admissions Office at Southeast Community College is a student-centered team that embraces positivity, compassionate leadership, collaboration, and strong relationships, both on and off campus. Team members enjoy working with others, are committed to helping others achieve goals, and value excellence. A strong commitment to students, adaptability, and a sense of humor are trademarks of the team.

Southeast Community College is a dynamic environment that values input, reflection, transparency, compassion, respect, and positivity. The College’s organizational culture is a key part of the institution’s strategic plan and is integrated into daily operations.

Essential Functions

Organize and Manage Department Recruitment Events:

1. Plans, organizes, coordinates, and directs department-wide recruitment events, including, but not limited to, Discovery Days, New Student Welcome events, group tour days, etc., that facilitate student enrollment, orientation, outreach, and matriculation.
2. Coordinates all event logistics, staffing, etc. for recruitment events.
3. Serves as a liaison between the Admissions department and academic programs, athletics, and support services staff for recruiting events.
4. Performs follow-up and evaluations of events.

Lead Campus Visit Programming

1. Maintains the Lincoln Campus visit calendar.
2. Manages all aspects of the Lincoln Campus visit experience; coordinates daily logistics for individual and group tours.
3. Schedules individual and group visits; communicates visit details, expectations, etc. with guests, campus partners, and department staff;
4. Supports, coordinates, and evaluates department-wide campus visit programming initiatives and leads strategies that support growth and enhance both the individual and group visit experiences.

Coordinate Student Ambassador Team:

1. Lead student recruitment team efforts, including but not limited to the Lincoln Campus Student Ambassador Program, Student Call Team, EducationQuest Know How 2 Go student representatives, etc.
2. In conjunction with other Admissions team members, hires, trains, and oversees the Lincoln Campus student ambassadors; and
3. Tracks student contacts to monitor service and provide follow-up throughout the enrollment process.
4. Manages department-wide student ambassador handbook, policies, training objectives, etc.

Prospective Student Advising and Outreach:

1. Assists prospective students in the admissions and enrollment process by providing prompt follow-up and referral for inquiries regarding admissions, registration, financial aid, orientation, placement testing, etc.
2. Actively engages prospective students utilizing a variety of communication strategies to share key messages.
3. Provides individual and group presentations and information sessions.
4. Leads individual and group campus tours.

Analyze Admissions Data and Trends

1. Enters, maintains, analyzes, and interprets records associated with recruitment events and campus visits, testing and assessment activities, and student information.
2. Identify barriers to enrollment, support enrollment and matriculation, and work as part of the Admissions team to effectively communicate and recruit prospective students.
3. Utilizes technology-based platforms to monitor, support, and communicate with students during the admissions and advising processes.

Promote a Culture of Belonging

Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Minimum Qualifications

1. Bachelor’s degree in a related field, or Associate’s degree plus 4 years of related work experience.
2. Two (2) years* of verifiable work experience in college student services**, instructional services, or in a secondary or post-secondary educational setting in the fields of marketing or sales.
3. Experience, proficiency, and skill with data management software such as Recruit.

* A Master’s degree may be substituted for one (1) year of the required two (2) years of work experience.

** College Student Services is defined as Admission, Recruitment, Testing, Financial Aid, Counseling, Placement, Assessment, Career and/or Academic Advising, Retention, or Registration.