VR Program Associate (Program Associate III)
If you get gratification from helping others and providing a welcoming first impression, join us as a VR Program Associate! In this role, you’ll play a key part in our daily operations, offering exceptional customer service to clients and providing valuable support to VR Specialists across various tasks.
This is a part-time, on-site position focused on greeting visitors to our office. The schedule is Monday through Friday, from 1:00 PM to 5:00 PM. If you’re excited to make a positive impact in a collaborative, team-driven environment, we’d love to have you on board!
**The Nebraska Department of Education does not sponsor or transfer non-immigrant work visas for these positions.**
Office Location: This position is assigned to our office located at 84th & O St, Lincoln, NE.
Essential Functions
- Performs receptionist duties, responds to basic questions about Vocational Rehabilitation, and schedules appointments for clients.
- Maintains electronic files, makes copies, routes information, and processes mail and postage.
- Operates and maintains office equipment, manages inventory, and orders and stocks equipment and supplies.
- Enters client information into the Nebraska VR data system (QE2) for intake, appointment set up, service provision, etc. Runs reports, and monitors and updates client employment milestones. Uploads client documents and enters task notes for all client interactions.
- Contacts medical providers, schools, and other organizations to request and collect necessary medical, school, public benefit, and financial information; and ensures receipt of requested information.
- Assists VR Specialists with client purchases.
Requirements / Qualifications
Minimum Qualifications: High school diploma or equivalent and two years of experience related to the essential functions of the position. Any equivalent education and/or work experience may be substituted in order to meet the minimum qualifications of the position.
Preferred Qualifications: Experience with persons with disabilities, providing customer service. Experience using a client data system and keeping accurate records.
Additional Information
Pay Grade 3: $19.450/hour ($19.693/hour after pay structure increases on June 30, 2025)
This rate is based upon available budget funds; any offer will be made at this rate.
Teammates Enjoy
In addition to being part of meaningful work and making a difference through public service, our Total Compensation package includes an approximate $17,700 in additional Benefits value! See full benefits information at https://statejobs.nebraska.gov/index.html#benefits
- Competitive benefits, paid time off, and retirement
- 79% employer-paid health insurance, dental, vision, long and short-term disability, flex spending and health savings accounts, employee discount program, and more!
- Generous vacation and sick leave earnings each year (starting at 12 days each!), plus a variety of other leave types
- 156% state-matched retirement (yes, that’s $1.56 for every dollar!) with a guaranteed 5% return
- Thirteen paid holidays per year
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub – Internal Apply app from your home landing page.
Contact Information
Nebraska Department of Education500 S 84th St
Lincoln, Nebraska 68510
https://www.education.ne.gov/
Jasmine Gruhn
(p) (402) 440-3705
How to Apply
All applications must be received through the governmentjobs site in order to be considered: https://bit.ly/jobs-nde
You can view benefit information and all other Nebraska state jobs at https://statejobs.nebraska.gov/