Technical Support Coordinator

Position:    Technical Support Coordinator

Job Qualifications:   

  • High school graduate or GED required
  • Associates Degree in technology-related field preferred
  • Computer hardware technical support experience preferred

Job Responsibilities: Primary responsibilities will include user support and installation, support, and maintenance of District technology equipment including but not limited to computer hardware, digital projector systems, peripherals, desktop software, audio/video equipment, and meeting and special room configurations.

Employment:    12 months, Full-Time, Start July 1, 2021

Salary:    $22.60 – $25.31 starting, per hour, depending on experience. Benefits include:

    • Paid vacation
    • Paid sick leave
    • Ten Paid Holidays
    • Paid Single Health Insurance
    • Paid Single Dental Insurance
    • Life insurance
    • Long Term Disability
    • Employee Assistance Program
    • Wellness Program
    • Retirement Program
    • Identity Theft Protection policy
    • Flexible Spending Accounts

Position Available:  July 1, 2021

Reports To:    Director of Technology/Information Services

Application Procedure:    Interested and qualified applicants are invited to apply at fremonttigers.org. Click on Employment and follow application instructions.

 

Applications Will Be Accepted Until Position is Filled

All positions are subject to veterans preference. EOE

_____________________________________________________________________________

FREMONT PUBLIC SCHOOLS

JOB DESCRIPTION

It is the policy of Fremont Public Schools to not discriminate on the basis of sex, disability, race, color, religion, veteran status, national or ethnic origin, age, marital status, pregnancy, childbirth or related medical condition, or other protected status in its educational programs, admission policies, employment policies or other administered programs.  Persons requiring accommodations to apply and/or be considered for positions are asked to make their request to the Superintendent.

DEPARTMENT: Technology

JOB TITLE: Technical Support Coordinator

REQUIREMENTS:

Education Level:

  • High School Diploma
  • Certification from an accredited technical school in the field of electronics for the repair of computers, printers, video and scanner equipment.  (Military training and experience accepted in lieu of certification.)

Certification/Licensure:

  • Valid Nebraska Drivers License.
  • First Aid/CPR certification desired.

Experience Desired:

  • Some experience in electronics and computer repair and maintenance.

Other Requirements:

  • Effective oral and written communication skills.
  • Understanding of reading and basic math skills.
  • Positive human relations skills.
  • Ability to successfully interact and work with administration, faculty, and staff.
  • Familiarity with state-of-the-art technology.
  • Self-directed individual with the ability to determine and acquire needed tools, testing equipment, and materials needed for service and maintenance procedures.
  • Experience with common disk operating systems, software packages, and networking topologies.

REPORTS TO: Director of Technology/Information Services

ESSENTIAL FUNCTIONS: The essential functions of each employee’s position includes (1) regular, dependable in-person attendance on the job; (2) the ability to perform the identified tasks and to possess and utilize the identified knowledge, skills, and abilities to perform the identified work activities; and (3) the ability to perform the physical requirements of their specific job description.

Basic:

  • Perform computer and electronic equipment maintenance, troubleshooting, repair and, setup as directed.

Frequent:

  • Follow an on-going maintenance procedure for computers, printers, and other technology equipment in the District.
  • Repair computers, printers, and  other equipment as needed in the District.
  • Follow troubleshooting procedures for hardware and specific software issues.
  • Maintain an appropriate service center, to include necessary tools, diagnostic equipment and software, and an inventory of parts and materials.
  • Responsible for setup of new equipment.
  • Assist Network Coordinator on hardware and software issues.
  • Perform other relevant duties as assigned.

PHYSICAL REQUIREMENTS:

NEVER (0%)

OCCASIONAL (1-32%)

FREQUENT (33-66%)

CONSTANT (67%+)

A. Standing

X

B. Walking

X

C. Sitting

X

D. Bending/Stooping

X

E. Reaching/Pulling/Pushing

X

F. Climbing

X

G. Driving

X

H. Lifting: 80 lb. maximum**

I. Carrying: 1-300 ft.**

J. Manual Dexterity Tasks

Fingering 33-66%

Grasping 33-66%

Specify (manual dexterity tasks): Ability to operate a computer, manipulate a keyboard, some A/V equipment, and other tools, diagnostic equipment necessary for repair and maintenance, telephone, etc.

OTHER REQUIREMENTS (Intellectual, Sensory): Visual and auditory acuity for performance of the required duties.

WORKING CONDITIONS: 

Inside-Outside-Both: Both

Climatic Environment:   Primary work area is in a heated/air conditioned building. Some facilities may not be air conditioned.

Hazards:  Communicable diseases, building, classroom, furniture, equipment, diagnostic tools, etc.

Zone 6

Additional Information

FPS is a progressive, Class A District. We offer a competitive salary and benefit package along with an array of opportunities to help you reach your greatest potential. We value our staff and we’re dedicated to providing the support you need to succeed. You’ll also find that Fremont, located just 25 minutes northwest of Omaha and 45 minutes north of Lincoln, is a friendly and convenient place to live with our small town atmosphere and big city opportunities.

Contact Information

Fremont Public Schools
130 E. 9th St.
Fremont, NE 68025
https://fremonttigers.org

Kate Baker
(p) (402) 727-3016

How to Apply

Interested and qualified applicants can apply online at fremonttigers.org. Click on ‘Employment’ and follow application instructions.